Why haven't I received my order yet? Shipment delays for Countries

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By Erick

updated 6 months ago

We're sorry your order hasn't been delivered yet. Delivery depends on your country. Below are approximate times for Air mail (slower) and DHL Express (faster, recommended).

Air Mail

  • Europe: 2-3 weeks.
  • UK: 2-4 weeks
  • Japan: 3-4 Weeks
  • Middle east: 3-4 Weeks
  • Asia: 4-8 Weeks
  • US, Canada: 2-4 Weeks.
  • Mexico:4-6 Weeks
  • South America: 5-8 Weeks. South america shipments losing too much time at transits please try to order with DHL express for fast and safe shipment (We can update invoice total for your needs to import)

DHL Express

  • Europe: 2 days
  • UK: 3 days
  • Japan: 4-5 days
  • Middle east Asia, South Asia: Depending on distance to DHL offices it can be between 4 to 10 day.
  • US, Canada: 3-4 days
  • Mexico: 4-5 days
  • South America: 5-8 days

If you are unsure about which shipment option you should choose, please contact us. We will find a solution for you.

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